State Farm® Insurance Agent Mike Jones

"A very poor customer service, they barely answer the phone, never recall when you left a voicemail or send email. I experienced the same thing that the lady was disclosing. The only time they contact you is the moment when you have to renew your insurance. Probably, they care only for the commission they will receive. I will do the same thing switch to another agent."

"Update. Mike's customer service skills are trash. I have a new vehicle that I had no trouble with adding onto my policy. However, Mike mentioned he would email my new quote and it never came. When I reached out to Mike for an understanding on why my bill was MORE than my quote, he mentioned he would call me back but never did. When I reached out again 1 week later, he stated "you need to be more proactive with your life and look at the app for this information. Instead of calling me." Incredibly rude and disrespectful. Find another agent to spend your money and time with, if you're considering reaching out to him Both Mike and Teri are super helpful and responsive!"

"Where do I start here all around good dude and family business. I met Mike and his wife working at W hotel. I valet their car it was a special night for them they was engaged and soon to be married. Both of them are high energy positive people so I just asked what did he do for a living and that day changed my life. Close to about 9 or 10 years now but they continue to just provide information on how to insure and protect my family future. I had about 4 cars now under his insurance company and home insurance opportunity to life and career. When I say Mike changed my life I couldn’t envision just parking their car and having so many opportunities provided just with meeting the Jones family and not to mention my last name is Jones so I was in. Thanks Mike for your help, support, encouragement, strength and most important being that all around good person, friend, and business associate. May your business continue to grow and God continue to allow you to help people with you insurance intelligence and blessing on blessing for your family. Be well"

"I want to express my appreciation for the impressive 30 plus years of service by Mike Jones and his professional team. Teri is exceptional with timely response and support, and attentive to my insurance inquiries and gives great advise. I will recommend everyone to reach out to Mr. Jones for all your insurance needs."